Support
Help when your front desk needs it
Reach a specialist by phone or email, or jump into onboarding and training resources built for dental teams running AI agents.
Ways we help you succeed
Pick the path that matches where you are — new practice setup, team training, or day-to-day product questions.
Onboarding
A clear path from kickoff to go-live — timelines, roles, and what your team should expect.
Learn more →Training
On-demand lessons and live sessions so every role learns the workflows that matter day one.
Learn more →Connectors
See how Amy plugs into the scheduling systems your practice already runs.
Learn more →FAQ
Common support questions
Quick answers about hours, response times, and where to get help.
Our support team is available Monday through Friday, 8:00 AM to 8:00 PM ET, and Saturday 9:00 AM to 2:00 PM ET via email and phone. Holidays may adjust these hours — we post notices in the practice portal when schedules change.
Phone and in-portal chat typically connect you with a live specialist in under two minutes during business hours. Email tickets receive a first response within one business hour for priority issues, and within one business day for general questions.
Start with your practice portal help center for guided walkthroughs, then review onboarding materials and role-based training paths. Most common questions — agent configuration, scheduling connectors, and recall campaigns — are covered there so you can resolve issues without waiting.
After you sign in to the practice portal, open Settings → Help & Support, or use the help icon in the top bar. You can also call us directly or email info@aisolutioncompany.com if you are unable to reach the portal.
Yes. Live support, onboarding guidance, and access to training materials are included with every AI Solution Company plan. Enterprise and multi-location plans include a dedicated success contact for rollout coordination.
More questions? Contact us at info@aisolutioncompany.com
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