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Coming soonDental

AI receptionist for WinOMS

WinOMS is a dental platform your team already trusts. Pair it with our Receptionist agent to book, reschedule, and cancel over the phone — with changes syncing back so your schedule stays one source of truth.

Carestream oral surgery practice management — surgical scheduling and specialty workflow sync.

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12+ workflows handled — out of the box

Core Receptionist flows for booking, changes, and coverage. Enable more agents as you grow — no custom scripts required for the basics.

Book appointments

Amy

Check live availability and book the right slot, provider, and visit type in your system.

Reschedule visits

Amy

Move an existing appointment to a new time while respecting your schedule rules.

Cancel appointments

Amy

Cancel with confirmation, apply your policy notes, and free the chair for the next caller.

Check availability

Amy

Answer “What’s the next opening?” with real-time openings from your schedule.

Confirm appointments

Amy

Confirm upcoming visits and update attendance status so your team isn’t chasing no-shows.

After-hours coverage

Amy

Answer every call nights, weekends, and lunch — then sync bookings back when you reopen.

New patient booking

Amy

Capture who is calling, match or create the right record path, and schedule their first visit.

Fill last-minute openings

Leena

Offer earlier slots when cancellations open up and keep your day productive.

Smart escalation

Amy

Hand urgent or complex calls to your team with full context — no cold transfers.

Multilingual callers

Amy

Respond in the caller’s preferred language so front-desk coverage stays inclusive.

Reminders & no-show reduction

Elise

Automated confirmations and reminders keep your schedule full without extra staff time.

Live schedule sync

Amy

Bookings, changes, and cancellations write back so your PMS stays the source of truth.

What you get with WinOMS

Built around the Receptionist agent — so callers get a natural conversation and your team keeps the schedule they already know.

  • Works with your scheduleAvailability, booking rules, and visit types stay in WinOMS — we read and write through the connector.
  • Book, reschedule, cancelThe same three actions every front desk handles, available 24/7 over the phone.
  • One source of truthChanges sync back so staff see AI bookings the same way they see desk bookings.
  • Escalate when neededComplex or urgent calls transfer to your team with context — not a dead end.

Ready to connect WinOMS?

This connector is on our roadmap. Request it and we’ll notify you when it’s ready — or discuss calendar / custom API options.

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